Wednesday, 27 April 2016

Markup Morality?

Now I'll say at the start I didn't buy the recent limited edition Imperial Space Marine. It was a nice model and I considered it but in the end gave it a miss as I felt it was a tad too much money for its practical effect.

Others bought it by the bucketful and it was soon sold out in the UK (by lunchtime I think).
It was inevitable that these highly sought after models would find their way onto the second hand market fairly quickly. What did take me by surprise was the reactions to it. At first I was indignant at the £100 price tags that were attached to eBay sales but I then reasoned that no one was forcing me to buy it and so I made my peace.
The Facebook sales groups were another story. I don't think I've seen such vitriol poured out over a sale thread before. I've had an epic sales thread butchered by complaints before but not to the point of people being insulting or wildly aggressive but several threads have gone that way in the last few days.

Why? It seems to stem from peoples belief that others would be duped into overpaying and they're being "the good guy". Alternatively it could be people angry that it's too much for them or that they hadn't made that kind of profit themselves. The more recent reason I heard was that it was "morally wrong" to sell for such a high price. This seemed an interesting concept and I assume its based on the presumption that multiple copies were bought for the express reason of markup. 

The question remains, is it actually morally wrong? The morality of the issue only comes into play if others have lost out to such sales. In the days before 't'internet' you would have probably been in a queue or at least buying from the same place as people in your area, and in this case you could see the faces of people you're depriving of a model as they reach for the empty space. Today its not so clear cut and the internet merely presumes sales.

This is too much detail tho and the issue is far more muddy. Who is "right"? Depends on your point of view. Should you be annoyed/angry about it? Entirely up to you (personally I feel there are far bigger problems in the world). Should you post and troll and disrupt others sales posts? An emphatic No. And here's why.

No one is forcing you to buy their overpriced model. Yes its possibly annoying but any GW player looking at sales in a group will already know its true cost. If the high price means it doesn't sell it will come down in price. Simple market economics. 

I've heard the argument that marking up limited edition models drives up GW prices. This is utter twaddle. GW doesn't give a bean about the 2nd hand market. If they did, they'd be pumping out older models like nobodies business and would make a mint. Yes it may drive up 2nd hand prices... but then again... isn't that the whole point of "Limited Edition"? Its limited. 

As I said I don't have the model nor do I intend on buying one. Would I buy one if I saw it at my local shop for its original price? Maybe, but in the end its too much effort for me. The world has too many people being asshats. It needs more people being tolerant of others views. Don't give in to the rage. Close the thread and move on. Nothing to see here. 

Saturday, 23 April 2016

Kirby buys the farm

Well... he's not dead but thanks to a post over on BoLS lounge some light has been shed on why GW has suddenly started getting it's act together about how they regard their customers.
The story of Kirby (who apparently didn't play any GW products) pushing out Alessio because he said that GW was pricing out kids, explains the heart of the "GW is a super dick" feeling I had a year or two ago. I remember Alessio when he was at GW HQ many years ago and he was a top bloke so the fact he got pushed out for that makes Kirby seem King-douche.
If GW are looking to go back to an affordable hobby for younger players, it would explain the two pricing surprises recently. By this I mean the new Lost Patrol being just £35 and the double knight fest boxed set coming in well under the price of the contents. Both of these would have cost far more in the old regime so it's pleasing to see and bodes well for the future with GW.
Their strategy with Fantasy still remains to be proven but I am genuinely impressed and elated at a return to form by GW.

Monday, 11 April 2016

Habits of Others

I acquired some wraithguard the other day from someone on one of the Facebook buy and sell groups. They were made up and a few had been sprayed but I figured I coukd strip the paint. What I hadnt considered was how well made they were.
I guess I'm naive but I assumed most hobbyists bar the newbies clean their models before assembly. By this i mean removing the mould lines and sprue joins. These models had none of that and appeared to be assembled with superglue. I can only assume either the seller was inexperienced, needed the models assembled REALLY quickly or simply didn't care.
I find the later 2 options quite sad as for me thats all part of the wargames experience. The cleaning and assembling of the models into interesting poses is the precursor to painting and tgen the moment of using them in a game can be had. Its akin to savouring the moment. Maybe its the current instant gratification of society that perpetuates this action.
Maybe its also why I got the models for less than half price. .. so I shouldn't complain.

Saturday, 9 April 2016

Games Workshop love

Well I certainly didn't think I'd be singing GW's praises any time soon but I've been pleasantly surprised by a recent interaction I had with their customer services. While cleaning up one of my windriders I found that one of the small rear fins fell apart in my hands. On closer inspection it appeared to be a bad moulding and while I could attempt a fine pinning to repair it, I felt it was GW's fault and decided to see what their customer services had to say.

Well I wasn’t expecting much but hoped they would send me the part. The rep told me their parts service no longer runs and asked to see a receipt of the original purchase. I sent him a pdf of it with the note that it wasn't purchased from a GW store. He responded with a note saying that ideally I should go back to the 3rd party seller but that he'd dispatched "a replacement" to me anyway.

Now I was expecting maybe a replacement sprue for that bit.... Today I received a whole new sealed box.... Wow.

I remember GW used to have great customer service and maybe this is a return to form. It certainly makes me feel more positive about buying direct.

Thanks GW for restoring my faith.